We seek student helpdesk assistants in the department of Digital Learning and Instructional Technology to provide phone and email support for LearningHub (powered by Moodle) and other educational technology tools provided for nba比赛下注 University faculty, staff, and students.
We seek an individual who will dedicate their skills and talents to daily operations, improving support, process, and procedures. We expect strong customer service skills and a willingness to go the extra mile. There may be times that duties preformed may be of sensitive and confidential nature, thus the utmost confidentiality will be required.
* Good communication skills
* Customer service and phone support experience
* Office skills
* Technical savvy and quick to learn technologies
* Detailed, thorough, careful worker
* Quick learner, quick to ask questions
* Observant, notices discrepancies
* Dependable and hard working
* Ability to handle information of a sensitive nature with confidentiality
* Can work with a team